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Owned and operated by Health Span Increase, our team is ready to help with any questions about your wellness journey.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
We offer 30-Day Returns on our products. If something is not the right fit for your wellness setup, please review our Return Policy page for complete details on how to initiate a return.
Can I exchange a product for a different model?
Exchanges are handled on a case-by-case basis. Contact our team with your order details, and we will walk you through the available options based on your specific product and situation.
How do I choose the right cold plunge or sauna for my space?
Our team can help you select the right unit based on your available space, intended use, and wellness goals. Send us your room dimensions and preferences, and we will provide a personalized recommendation.
Do your red light therapy panels require professional installation?
Most of our red light therapy panels are designed for simple at-home setup with mounting hardware included. For larger panel configurations, we recommend reviewing the product specifications or contacting us for guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our team replies to every inquiry within one business day so you never feel left waiting.
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Your personal information is protected with industry-standard encryption at every step.
Premium Quality
Every cold plunge, sauna, and therapy panel is built with high-grade materials designed for lasting performance.
30-Day Returns
Not the right fit for your space? Our return policy gives you confidence with every purchase.
